Warranty Policy

Your gadgets deserve the best protection. Learn about our world-class warranty coverage and claim process.

Why Our Warranty?

We stand by the quality of our products. Our warranty ensures peace of mind, professional support, and complete coverage for your premium gadgets.

What's Covered

  • Manufacturer defects in materials or workmanship
  • Battery and internal hardware issues (non-accidental)
  • Screen or display malfunctions (excluding physical damage)
  • Software/hardware performance issues not caused by misuse

Warranty Period

  • 12 months for phones, tablets & accessories
  • 24 months for flagship or premium series (where applicable)
  • Optional extended protection plans available during checkout

What's Not Covered

  • Physical damage, water damage, accidental drops
  • Unauthorized repairs or third-party modifications
  • Normal wear and tear or cosmetic damage

Claim Process

  1. Go to your order history and select the product
  2. Click on "Initiate Warranty Claim"
  3. Upload a clear image/video of the issue
  4. Our support will contact you within 24–48 hours

* In-store support is available for select regions.

FAQs

How do I know if my product is eligible?

Eligibility is based on the order date, product type, and damage nature. Login to your account to check eligibility.

Can I get a replacement?

Yes, for critical failures, you may receive a replacement or equivalent refund.

Still have questions?

Our support team is here for you. Get in touch for warranty-related assistance.

Contact Support
Cel-tel

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+8801888679991
mobileclub1098@gmail.com

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